Case studies – Eurostars Gran Hotel La Toja
Background
The Eurostars Gran Hotel La Toja, a five-star luxury hotel, is located on the scenic island of La Toja, in Galicia, Spain. This prestigious hotel is set amidst stunning natural beauty and offers first-class amenities with exceptional attention to detail. With its refined architecture, elegant interiors, and a range of premium services, it has become an ideal destination for travelers seeking an unparalleled luxury experience in one of Spain’s most picturesque settings.
Challenge
The hotel approached Data General with the need for a comprehensive network solution that could address the following requirements:
Next-Generation WiFi 6 Network: They sought a robust and reliable WiFi 6 network capable of handling heavy data traffic without compromising speed or quality. The high-end hotel caters to guests who expect seamless, high-speed Internet for activities such as streaming, working, and conferencing, making network performance crucial to maintaining the hotel’s reputation.
Comprehensive Coverage: The WiFi network had to provide stable connectivity across the entire property, including all guest rooms, public areas like the lobby and conference rooms, and outdoor spaces like the garden, wellness center, pool, and banquet halls. The challenge was to ensure a seamless experience regardless of location, including high-density areas.
Minimal Disruption During Installation: Given the hotel’s commitment to maintaining uninterrupted service, it was essential to implement the solution with minimal impact on daily operations. The project needed to be executed efficiently, without affecting the guest experience during the installation phase.
The solution
The Data General solution for Eurostars Gran Hotel La Toja was meticulously planned, leveraging advanced technologies to ensure robust, high-performance connectivity throughout the hotel. Key components included:
- 136 DG-AP820-AX3000 WiFi 6 access points installed across guest rooms and common areas, delivering wide, reliable coverage for guests and staff.
- 13 high-density DG-AP850-AX6800 access points strategically placed in high-traffic areas like the lobby and conference rooms to manage heavy data traffic without compromising speed.
- 7 omni-directional APs DG-AP680-AX3000-O and 10 outdoor sector APs DG-AP680-AX3000-S installed to ensure full coverage of outdoor spaces, such as the garden and swimming pool.
- A powerful backbone network was built using 12 DG-S1930K-24GP4S-370W Gigabit PoE switches [link], 2 DG-S5310-48GP4X-740W 10GB PoE switches and one DG-S6120-20XS4VXS2QXS aggregation switch to handle data traffic efficiently across the network.
Seamless Implementation
Through careful coordination, the entire network was installed with minimal disruption to hotel operations. Rigorous testing ensured optimal performance at every stage, and the hotel’s IT staff received comprehensive training to manage the system effectively.
Results
The upgrade to a WiFi 6 network at Eurostars Gran Hotel La Toja revolutionized the digital experience for both guests and staff:
Enhanced Guest Satisfaction: Guests now enjoy faster, more reliable Internet access throughout the hotel, boosting their overall experience and increasing positive feedback. Whether streaming, working, or browsing, guests benefit from a seamless connection.
Optimized Hotel Operations: The new network improved efficiency across all hotel services. From quicker check-ins to smoother service coordination, staff can now rely on a robust, high-speed connection to streamline daily tasks. This operational improvement ensures smoother workflows, which ultimately enhances the guest experience.
Future-Proof Technology: The WiFi 6 network is designed to accommodate future technological advancements. With the system’s scalability, the hotel can easily integrate new digital solutions without needing significant infrastructure upgrades. This future-proofing ensures that the hotel remains a leader in the ever-evolving digital landscape.
Complete Coverage and Connectivity: With a comprehensive deployment of access points throughout the property, including outdoor areas, guests and staff are guaranteed uninterrupted and stable connectivity. Every corner of the hotel, from guest rooms to outdoor spaces, is covered, providing a flawless Internet experience.
Increased Speed and Capacity: The high-density DG-AP850-AX6800 access points installed in areas with the most data traffic, such as the lobby and conference rooms, ensure that many devices can connect simultaneously without degrading performance. This capacity allows for smooth service during peak times or large events, such as conferences or banquets.
Operational Reliability: The backbone of the network, powered by Data General’s Gigabit and 10 Gigabit switches, ensures that data traffic is efficiently managed, providing a seamless, lag-free experience for both guests and hotel operations. The combination of PoE switches and aggregation switches allows for high-speed data transfer and stable connections across all departments.
This successful implementation has set a new benchmark in hotel connectivity. By adopting WiFi 6 technology, Eurostars Gran Hotel La Toja not only meets current digital demands but is also well-prepared for future advancements. The collaboration with Data General has showcased how smart investments in digital infrastructure can significantly enhance guest satisfaction, streamline hotel operations, and solidify the hotel’s reputation as a leader in luxury hospitality.
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